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Products purchased from Mubasher dataCentrs may be refunded only if canceled within 30 days of the date of the transaction.
Note: Due to their nature, cryptocurrencies, tokens and digital assets are generally irreversible and their exchange rates are highly volatile and transitory. We can not be responsible for any risk including but not limited to exchange rate risk and market risk. Products purchased using cryptocurrencies, tokens or digital assets will not be refunded.
You may cancel a product at any time, but a refund will only be issued if cancellation is requested within the refund timeframe specified for the applicable product, if available at all. Note: Some products have different policies or requirements for a refund associated with them, including some products that are not eligible for a refund under any circumstance.
PRODUCTS AVAILABLE FOR REFUND UNDER STANDARD TERMS
Hosting (all plans, except first payment after Free Trial) Domain Transfers (.eu transfers are an exception. EURid charges a non-refundable transfer fee.
If the transfer fails for any reason, the customer must start over and pay the transfer fee again. .es transfers are also non-refundable.) SSL Certificates Daily Backups CloudFlare Business Email Enterprise Email Priority Support Windows VPS Linux VPS
PRODUCTS NOT AVAILABLE FOR REFUNDS
Redemption Fees Domain Name Renewals Privacy Protection SEO Toolkit Google Workspace Email
PRODUCTS WITH SPECIAL REFUND TERMS
New Domain Name Registrations:
Refundable if canceled and processed within four days of registration (96 hours).
Domain Name Transfers: Refundable within four days of registration (96 hours) if the registry has not begun the transfer process.
The following ccTLD registries DO NOT permit refunds upon cancellation: .be .br (including .com.br and .net.br) .ca .ch .cz .dk .es (including .com.es, .nom.es, and .org.es) .eu .fr .hu .it .nl .nu .ru (including .com.ru, .net.ru, and .org.ru) .se .cat .asia .de .co.uk .eu .info .mobi .in .us .pl .se .pw .co.in .ag .xxx .vc .tf .re .pm .net.mx .mn .lv .lt .lc .jp.net .in.net .frl .dk .com.se .com.pl .com.de .cl .bz .at .am .ae.org .yt .wf .tv .sc .pt .net.pl .mx .lu .li .la .info.pl .gr.com .fm .cx .com.pt .com.mx .cn.com .cc .biz.pl .ar.com .com.au
PAYMENT METHODS WITH SPECIAL REFUND TERMS:
Please note that all payment processors have different policies and requirements for refunds and there are some payment methods that are not eligible for a refund under any circumstance.
REFUNDS FROM BALANCE
Over-funded balance can be refunded within 30 days of the payment that resulted in the over-funding. In special cases, other payments can be refunded instead of the original payment if the 30-day time-frame can be applied to those payments.
Mubasher information Technology
1-1 Update 30/11/2021