Managed Support Plans
Sleep easy knowing that you have access to experienced support engineers that are happy to assist you 24/7/365.
Our managed support plans makes hosting easier for you
Sleep easy knowing that you have access to experienced support engineers that are happy to assist you 24/7/365.
Self Managed | Fully Managed | Enterprise | |
---|---|---|---|
Free | E£480/mo | Request a Quote | |
Support Channels | |||
Helpdesk Tickets | |||
Live Chat Support | |||
Dedicated Account Manager | |||
Response Priorities | |||
Urgent Priority | 15 Minutes | 15 Minutes | 15 Minutes |
Medium Priority | 2 Hours | 1 Hour | 30 Minutes |
Low Priority | 4 Hours | 2 Hours | 1 Hour |
Migration Assist | |||
cPanel to cPanel migrations | |||
Plesk to Plesk migrations | |||
Cross Panel Migrations | |||
Complex Migrations | |||
Control Panel Management | |||
Control Panel Installation & Setup | |||
Installation of security patches and updates | |||
Firewall installation and configuration | |||
Installation of CMS like Wordpress, Joomla, etc. | |||
Control panel plugin support | |||
Spamassasin Support | |||
CloudLinux Installations | |||
LiteSpeed Installations | |||
SSL Certificate Installations | |||
System Administration | |||
Daemon / service troubleshooting | |||
PHP Module Installation | |||
Cronjob Support | |||
FTP and SFTP Support | |||
Adding Domains | |||
cPanel and Plesk Support | |||
cPanel Plugin Installations | |||
Plesk Plugin Installations | |||
Email Troubleshooting | |||
OS / Server Reinstalls | |||
Custom Software Installation | |||
Performance Services | |||
Apache Webserver Tuning | |||
IIS Webserver Tuning | |||
NGiNX Reverse Proxy Support | |||
Specific cPanel plugin installation | |||
CloudLinux enhancements installation | |||
LiteSpeed Webserver Support | |||
MySQL Optimisation Support | |||
NGiNX Webserver Tuning | |||
MariaDB and XtraDB Support | |||
Varnish Cache Support | |||
MemCached Support | |||
Discounted Professional Services | |||
Performance Audits | |||
Load Testing | |||
Load Balancing | |||
Advanced DBA | |||
Devops | |||
Security Services | |||
Baseline Security Setup | |||
Brute Force Protection | |||
Configuration of mod_security | |||
CSF/APF Firewall Management | |||
Secure SSH | |||
Anti-Virus and Anti-Spam Protection | |||
Hardware Firewalls | |||
PCI Compliance | |||
IPsec VPN | |||
Vulnerability scanning | |||
Event Log Management | |||
Proactive Monitoring | |||
Core Services Monitoring | |||
Proactive Domain Monitoring | |||
Proactive SNMP Monitoring | |||
Domains Monitored | 5 | 10 |